We have made changes to the Claims Returned report. As of January 2015 we will be running and posting the report as a monthly report and the report will consist of ALL items, with the payment status of Claims Returned, sorted by owning library.
This month's report is posted in the Reports calendar on January 29, 2015.
Once the report is posted, you can download the report and then exclude/delete all items not owned by your library.
This report is also slated to be added to the Crystal Reports dashboard so your staff will be able to run it on-demand. When we have added the report to the Crystal Reports dashboard we will send out another email, post it on the LINK 2.0 Koha blog and add the instructions to the ILS Support/Reports/Crystal Reports main web page .