In May 2012, an update to Firefox introduced a bug that sometimes caused Firefox to crash when staff attempted to print out the patron's Pay Fines or Account screen (now known as Account and Account History screens). We are please to report that it looks like Firefox has fixed the bug in the recent 38.0.05 upgrade. This upgrade was delivered to your PCs the evening of June 9, 2015.
The next time a patron requests a copy of his charges, please try printing their Account screen, using the Print option from the Firefox toolbar. If you have any problems please report them asap.