As of March 26, 2019 SCLS staff will be running and posting a new monthly report - Unallocated Credits. Unallocated credits [UC] are credits on a patron's account that are generated when a Lost and Paid item is returned. UC can also be generated when an overpayment is applied to a patron's account. This report is scheduled to be run every fourth Tuesday of each month.
Explanations about and instructions for handling and resolving UC are located in the Circulation Manual, Section VII Fines and Financial transactions, Part F. Unallocated credits and Part L. DATABASE CLEAN-UP: Reviewing and cleaning-up Unallocated Credits.
If you have any questions please contact Heidi Oliversen via phone, email or submit a Help Desk Support ticket.