To address ongoing reports of intermittent response time problems in Bibliovation, we have created a form so that libraries can log the problems they experience on a daily, weekly, or monthly basis.
In order to provide the most specific information possible to LibLime about these response time problems, we need libraries to report them when they occur, and with as many details as possible. We are asking libraries to fill out this form to record dates, times, modules, etc. that are experiencing intermittent response time problems and short-term slowdowns.
Please do not use this form to report urgent problems with Bibliovation. If Bibliovation is unusable or seems to be having major problems, please contact the Help Desk immediately (use the After Hours Support Number during evenings and weekends).
You can find a link to both the Response time form and information about contacting the Help Desk on the ILS Support home page.