As of October 2021, the FCC is mandating Wisconsin phone companies to require customers to enter a 10-digit phone number to make calls. This means that all phone numbers entered in the Bibliovation database should be entered with the area code and correct formatting.
Both of the Talking Tech services, phone hold notices and text hold notices, will require the area code and correct formatting to successfully deliver notices.
Format for data placed in the phone number field(s):
- For "regular" phone numbers, the format is xxx-xxx-xxxx. Use hyphens, not parentheses.
- For text message phone numbers, the format is T1-xxx-xxx-xxxx
- Please do not enter 000-000-0000 or a Note to indicate that a patron has not provided a phone number. Leave the field(s) blank if that is the case.