Staff are no longer required to enter the "T1-" prefix in the patron's Phone (primary) field so that Bibliovation will deliver Hold Filled messages as text. Since the Patron Messaging Preferences are now so granular, the system extracts phone numbers for messages based on the PMP setting and not prefixes or extra characters in the phone number field(s).
Based on information provided by LibLime and testing done in our Production database, the script extracting phone numbers to deliver Hold Filled messages to the Talking Tech server, both phone and text, is extracting the phone number from the Phone (primary) phone field in the patron record and is not requiring the T1- prefix for text messages.
Please share this information with any staff that create and modify patron records so that they no longer add the "T1-" prefix to any phone number field in a patron's record.
We are updating documentation and forms with this change. We have also submitted a data clean-up ticket to LibLime to strip out the "T1-" prefix from all phone fields in our database, as well as the "*" asterisk used to prevent patrons from getting Telecirc phone messages (in Dynix and Koha).