Posted by Amy at 09:57 AM in Cataloging, Circulation, LINKcat (Searching, Etc.), Support (Upgrades, Communication, Setup), Training, Workflow and Tips | Permalink
This is a reminder that all links to the Bibliovation staff URL must be changed to scls.bibliovation.com by September 1, 2022. After September 1, the old URL of scls.kohalibrary.com will not work. This change only affects staff. It does not affect patrons using www.linkcat.info. See below for more details on updating URLs.
Where are the staff URLs saved?
Some places where URLs might be stored are:
How do I update the URLs?
For browser bookmarks and shortcuts, you can edit the existing bookmark/shortcut and replace the old URL with the new URL. You can also delete the existing bookmark/shortcut and create a new bookmark/shortcut with the new URL. For internal documentation or websites, you can do a find and replace to update the URLs.
How do I update the URL in the receipt and/or spine label printer Firefox profile shortcuts?
There are special procedures for updating the receipt and spine label printer shortcuts. Instructions are posted on the ILS Support Manuals page.
Can I use my library's unique Bibliovation URL?
Yes! In Bibliovation, each library can use a unique URL for staff as well as for patrons. Your library's unique URL is <agency code>.scls.bibliovation.com. (For example, the URL for SCA will be sca.scls.bibliovation.com.) If you use your library's unique URL, then your library's items will display first on the "Detail" screen of the bib record, the "Edit items" screen of the bib record, and on the "Item status" screen of the bib record.
What about the LINKcat URL?
The generic URL for LINKcat is www.linkcat.info. The www.linkcat.info URL is not changing. Each library also has a unique LINKcat URL, which can be used for patrons. Your library's unique LINKcat URL is <agency code>.linkcat.info. (For example, the unique URL for SCLS is sca.linkcat.info.) Always use <agency code>.linkcat.info for any patron-facing information. Please do not use the scls.bibliovation.com URL for any patron materials or websites. If you are copying and pasting URLs into websites or other patron materials, be sure that you are using <agency code>.linkcat.info instead of scls.bibliovation.com.
What does this mean for patrons?
Patrons should not notice a change. Patrons will still be able to use www.linkcat.info to access LINKcat. Patron PCs in the library will continue to take patrons into the library's custom-branded LINKcat instance.
I need more help with this
If you need help with updating bookmarks, shortcuts, or anything else, you can contact the Help Desk. See the Get Help page for information on contacting the Help Desk.
Special note about GetIt Acquisitions
Libraries who are using GetIt Acquisitions must continue to use their library's unique URL in order to use GetIt. The library's unique URL is <agency code>.scls.bibliovation.com.
Posted by Amy at 12:06 PM in Cataloging, Circulation, Koha, Reports, Serials, Support (Upgrades, Communication, Setup), Workflow and Tips | Permalink
In order to re-queue a patron's hold for the following situations,
More information and detailed instructions for each situation are located in the Circulation Manual, Section VIII Problem Statuses and Workflows, Part K How to Re-queue a Patron's Hold and in Section IX Placing and Managing Holds, Part G Other Holds Procedures.
The Problem Item form has been updated to reflect this change in the workflow. See this page for both the full and half-sheet forms
Posted by Heidi Oliversen at 02:51 PM in Best Practices, Circulation, Training, Workflow and Tips | Permalink
Posted by Heidi Oliversen at 02:17 PM in Best Practices, Circulation, Training, Workflow and Tips | Permalink
The following Circulation problems have manifested in 7.0 Bibliovation after the upgrade on 1/11/2022. The links are to the Known Problem entries. We will update the Known Problem entries and the Support tickets as information is provided
Reported to LibLime:
Informational entry, not a bug.
Thank you for your attention.
Posted by Heidi Oliversen at 03:45 PM in Circulation, Support (Upgrades, Communication, Setup), Workflow and Tips | Permalink
Posted by Heidi Oliversen at 12:27 PM in Best Practices, Circulation, Training, Workflow and Tips | Permalink
On 11/22/2021 the Reduced Transportation Holds setting, "FillRequestsAtPickupLibraryAge", will be changed back to 60 days. This was approved by the ILS Committee at their 10/06/2021 meeting.
There is a bug affecting this setting in Bibliovation version 6.2 (Production). The algorithm for this setting is incorrectly calculating from the item’s Checkin date rather than the Hold (Placed) Date. That means that some materials checked in, which should stay at your library to fill a patron’s hold, will leave your library to fill the oldest active hold in the Holds Queue.
The fix for this bug has been tested and confirmed fixed in the 7.0 version of Bibliovation, currently in our Sandbox. We hope to upgrade Production to that version in December.
For more information about the Reduced Transportation Holds settings, please read the Circulation Manual, Section IX Placing and Managing Holds, Part I Reduced Transportation Holds (aka RTH).
Posted by Heidi Oliversen at 02:18 PM in Circulation, Training, Workflow and Tips | Permalink
Posted by Heidi Oliversen at 10:31 AM in Circulation, Training, Workflow and Tips | Permalink
At their September 14, 2021 meeting, the Circulation Services Subcommittee recommended that the enrollment period for the Limited Use [LU] and the Limited Use-Juvenile [LUJ] be changed to 12 months. The ILS Committee approved the recommendation at their October 6, 2021 meeting.
All new patron records created with these patron categories will have this enrollment period set automatically. Patron records with these categories that are renewed will have a new, 12 month expiration date based on the date of renewal. Libraries that would prefer a shorter enrollment period can set the expiration date manually to comply with their local library policies.
Posted by Heidi Oliversen at 10:25 AM in Circulation, Training, Workflow and Tips | Permalink
Posted by Heidi Oliversen at 01:16 PM in Best Practices, Cataloging, Circulation, LibLime, LINKcat (Searching, Etc.), Support (Upgrades, Communication, Setup), Workflow and Tips | Permalink